Server News

Tabula Rasa has a server maintenance outage window reserved from 10am-12pm GMT daily. Please note: while we are reserving this daily two-hour period for maintenance updates, they will not necessarily require the entire two hours and additional updates may be scheduled outside this time-period as needed. We may also perform maintenance on additional TR-related servers, such as the web servers, message boards, or login servers.

A maintenance will be carried out on the Public Test Server today Wednesday 14th May 2008 from 3:15PM (British Summer Time) to 4:15PM (BST). The PTS will be unavailable during that maintenance.

We would also like to inform you that you may experience disconnections as a result of that maintenance but this will be resolved during the course of the day.

Thank you for your patience with this matter.

We are pushing Deployment 8.2 onto the Test Server tonight so you can send us your feedback while we are still able to effect changes before we push it live!

Familiarise yourself with the Patchnotes here.

We are extending the maintenance window this morning as we are applying the 1.7 series patch to the live servers. We do not have an ETA on the extension, but we are working to get the servers back up as soon as possible.

We are pushing version 1.6 to the PTS tonight because we want you to spend as much time as possible enjoying the new features but also because we want your feedback regarding them. We have been effecting a lot of changes to the game based on your feedback and before we push this onto the live servers, we want to give you enough time to test it… and break it (hopefully you won’t but if you can do it, it’s better that you do that on the PTS so we can fix before it goes live).

Patch notes are available here.

We have another fix coming to the Live servers now to address performance issues. Thanks for all the feedback!

We have applied the following hotfix to the live servers:

• Added respec for Spy characters.
• After changing the game resolution to a specific resolution (ex: 1280x768 (Wide)), exiting the client, and restarting the cursor correctly becomes the TR game cursor.
• Clicking on the game screen with the cursor does not resize the client.
• Restarting the client after changing the game resolution does not reset the game resolution to 1158x864.

Some clients that are set to a full screen and resolution of 1280x960 or higher will not display the client correctly. We are still looking into this issue as this only affects some video cards and may be a driver related issue. If you have this issue, please make sure you are running the most current video drivers from your video card manufacturer.

We are in the process of creating and testing a hotfix that would do the following:

• Give Spies a Respec.
• Fix the bug where your configuration data resets.
• Fix game resolution not displaying correctly (fixes the cursor issue as well).

We don’t have an exact ETA since everything is dependent on testing, but we will get these fixes out as quickly as we safely can.

We’re tracking down an issue that causes certain video cards to display improperly when changing resolutions and may cause the client to shutdown. We are working on a hotfix and hope to have this resolved as soon as possible.

And the issue that affected clans since today’s patch has now been resolved! Thank you all for your collaboration!

Version 1.5 was applied to the Live Servers during the maintenance window.

The patch notes for this build are available here.

We are aware of certain issues, notably affecting Clans, and are currently looking to fix them as soon as possible. We will keep you updated.

Thank you for your patience.