News
Bug reports and how you could make it work even better!
10th December 2007 15:11 Posted by Avatea
Our QA team checks all the bugs that you report to us and they have a few tips for you to use when doing so. This will help with processing them in the most efficient manner and speed things up a little!
- Please check out the known issues list after each patch.
- When reporting problems with an NPC or Monster, please put the NPC/Monsters full name in the subject; i.e. “Shaman Leilo stuck in wall”
- When reporting problems with a mission, please put the full name of the mission in the subject; i.e. “Problem with Keymaster of Tocastra mission and Airman Hamilton”
- If possible add the location as well as the map in the bug description. To get the location type ‘/loc’ in the chat window. It will appear above the minimap.
- Do not generate a /bug or /petition for being stuck. Use the /stuck command instead.
- Please always state if the bug you found was when you were playing in a squad or playing solo. If with a squad, how many people it contained.







Comments
I got stuck up a tree, stuck command doesn’t work, what now?
<From Avatea> Please contact Customer Support on the PlayNC website. They have tools to investigate this type of issue.