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Feedback Friday - 7th December 2007

Seasons Greetings Soldiers!

The latest patch is now live on the Public Test Server!  There are several new features in store in this patch and we’d like to address the major changes in this week’s Feedback Friday.

Firstly, the Developers at Destination Games left a Respec under your tree! This Respec (currently on the Test Server) will not allow your character to change tiers, but will let you reinvest your ability points into different abilities under your current class choice. For a further description, see our Community News article: Respecs and Rage, what you’ll want to know!

The Rage ability updates were implemented with this build as well as some ability changes with the Medic and Biotechnician. Check out Lead Designer Paul Sage’s explanation of both changes and the reasons why the team felt they needed to happen here.

Top Issues/Feedback Form Reports

Where is my clone token from the Palisades Targets of Opportunity quest?
This is a known issue.  It’s already resolved internally and should be coming to your server soon.

How can I be sure that my petition is being processed? Can I send a tell to a GM ingame?
Some of you have experienced first hand being helped by a GM ingame and I’m sure you can all agree that GMs are very helpful and very friendly too. Most are gamers and appreciate the predicaments you sometimes are in. However, please also respect the fact that they can’t always reply to your private messages/tells when they are ingame as they most definitely are on a mission when they are logged into the game, either to help another player or to check an issue. The best thing to do when you want to report an issue, be it a bug or a suggestion, is to do it through a petition. To do this, simply type /petition and hit enter. You will then be able to type a description of the issue and submit it to us. Please do not feel offended if a GM doesn’t reply to your private message, they are busy people 
However if you need to inform a GM that you are online to fix a particular problem that you have petitioned before, please update the ticket via My Stuff on the PlayNC website and they will get to you as soon as possible.

Difference between /bug and /petition.

  • /bug - to report a bug that does not prevent you from progressing with your character (ie, NPC is stuck in a wall, mission text typo, crafting bug, etc).  These reports go straight to our QA Department.  If the bug is a new, they will write up a bug report and send it to the appropriate developer to correct.  ***Please note, you will not receive a response from a /bug report.
  • /petition - to call for GM assistance. Use /petition if an item is lost, your mission cannot complete, something is preventing your character from progressing, etc.  Once your ticket is submitted, you will get a reply. The reply may not always be in game (possibly via email).  If the issue petitioned is a bug and Game Support Team cannot solve it manually by using a command, they will pass it on to our QA Team who writes up a bug and assigns it to the appropriate developer.  These issues are fixed globally via patch, not one at a time.

Cannot use abilities while moving (error message: You cannot use this ability while moving).
This is not by design and will be changed in an upcoming patch.  The intended design is that your character will stop and activate the ability when you trigger it.  On a similar note, if you use a consumable (such as a Med Pack or Res Trauma Kit) while moving the cooldown begins but you get no effect from the consumable. Both of these issues should be resolved shortly in an upcoming patch.

*******

Click on the following links if you want to have a look at the previous Feedback Friday newsposts:

Feedback Friday – 30th November 2007

Feedback Friday – 23rd November 2007

Feedback Friday – 16th November 2007

Feedback Friday – 9th November 2007

Feedback Friday - 2nd November 2007

Feedback Friday - 26th October 2007

Feedback Friday - 19th October 2007

Feedback Friday - 12th October 2007

Feedback Friday - 5th October 2007


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Comments


Why has the Ability to use a Medkit “on the Run” been removed?
Doesn’t it totaly conquer the Point of Combat Stims to have to stand still for a Moment?
I totaly don’t like this “Feature”, and several other People died in Argony as well as it was deployed to the Live Server.
...this was one of the Things I liked over other MMOs, where you are frozen to a place for a second to use a Kit.
At least we don’t have a real /sit Command, if you played Anarchy Online before… ¬__¬

Posted by Ningen on 7th December, 2007 at 23:40

Review of damage launches, between recharging time and heating, do less damage than shooting with the rifle.

Posted by Ainvar on 8th December, 2007 at 13:18

respec would be nice idd, specialy after being confronted with the requierments for crafting purposes.
Is the consumable issue solved by a need to stand still to use something, or will we be able to use med-packs and/or trauma packs while moving around? i vote for last, btw wink

Posted by Tyrant Rex on 8th December, 2007 at 18:00

The top link doesnt work but the updatess sounds nice ^^

Posted by Puppie on 9th December, 2007 at 11:20

Since we are here and commenting things that include running. It would be real if running backwards does not include full run speed… its very frustrating when you have to chase ranged classes as a spy and they run backward with same speed as you wink

Posted by Gridrunner on 10th December, 2007 at 15:13

ERM without a trial how you want me to play

Posted by Benz on 11th December, 2007 at 18:26
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